The End of "Corporate Communications: U-Verse"

ATT taking a page from the TiVo support strategy and having its TSRs (at least it looks like they are tech support folk) patrol the user forums.  The site as a whole boasts " 31611 Posts in 3567 Topics by 9154 Members."  If members are complaining about your service, GO THERE!  Also, Kudos for the ATT forum "UTalk" which also seems like a nice implementation, if official.

Link: AT&T U-verse TV Hit by Nationwide Outages - 10/22/2007 10:54:00 AM - Multichannel News.

In online forums at AT&T’s own Web site and on, subscribers reported receiving error messages informing them they were not subscribed to certain channels.